The responsibilities on the position include:

• Frontline Customer Service in accordance with established policies and procedures
• Providing fair and reasonable feedback to applicants
• Effectively handle customer complaints by way of immediate resolution or escalation
• Work collaboratively as an effective team member

You will demonstrate:

• Previous experience in a customer service role
• Computer Skills (data entry, updating database details etc)
• A good use of initiative
• A high level of enthusiasm
• The ability to learn new processes quickly
• The ability to work well as part of a team

Please proceed with your application.

* Some applicants who apply for this role may be contacted by our partner learning service with an opportunity to do a fully funded course to further their skills and employment opportunities. This is an added service.*

For any further information contact us at (03) 8508 9198