facilities manager

  • Seven high profile sites
  • Australia and New Zealand
  • Facilities Management
The British Foreign and Commonwealth Office (FCO) is outsourcing Facilities Management services for diplomatic missions to a private sector provider. Staff, customers and suppliers will benefit from simplified, standardised and streamlined services. The delivery of the F CO‘s strategic priorities will be enhanced through better management information, a streamlined and more agile network and better value for money.

The Facilities Manager based at the British High Commission in Canberra will provide customer account management for sites in: Canberra, Sydney, Melbourne, Perth, Brisbane, Auckland and Wellington and advisory support for the smaller satellite Posts in the region.

Accountability and ownership of the service performance and facilities expenditure within this region is essential, along with building effective customer relationships. The Facilities Manager will enable and pro actively manage the day to day delivery of effective and co-ordinated building maintenance, building projects and associated Facilities Management services in accordance with agreed contract terms. The role will also ensure that services are delivered to the required contract standards and within agreed budgets.

As Facilities Manager your duties andamp; responsibilities will include but not be limited to:
  • Setting up and maintaining regular performance monitoring meetings with relevant servicelevel managers within the FM supply chain.
  • Providing input and taking part in the Service Level Governance meetings as required.
  • Developing and maintaining productive relationships with the seven main Posts within the region, with the customers/building users/FCO directorates andamp; departments and representatives of the FM supplier, ensuring customer expectations are properly managed.
  • Providing FM advice to the smaller satellite Posts within the Australasia region.
  • Maintaining regular contact with other regional FM and service provider staff and team leads to ensure uniformity of service provision and assistance in operational management.


The successful applicant will be an experienced Facilities/ Building Manager, ideally in a public sector environment, with a proven record of success.

Essential skills include:
  • A comprehensive understanding of the FM market, including contract management and technical facilities, ideally with exposure to international facilities management
  • Health andamp; Safety legislation knowledge
  • Strong communication and customer/supplier management skills
  • Projects and minor works experience
  • Good negotiating and influencing skills
  • Good financial literacy and profit/loss reporting experience
  • Ability to evidence capability against the FCO core competencies for this position, namely: Delivering Results; Problem Solving and Judgement; Customer Focus and Communicating and Influencing.


This is a challenging and demanding role offering the successful applicant many development opportunities to build on their existing FM and property related skills in a high profile and challenging international environment.

Exceptional opportunities such as this are rare and if you are an experienced Facilities Manager looking for a challenging Regional FM position then your prompt application is encouraged.

Application
Your application should include a full but concise description of your achievements.

The closing date is Monday 9th August 2010, please send your resume and cover application to jason.goldsmith@hays.com.au or contact Jason on 02 6230 5142

The appointment is subject to an Australian Federal Police (AFP) records check and UK security clearance.